FAQ
16 September 2026Coins and balances explained
What Goldies and Funnies are used for, and where to see every change to your balance.
Two coins
joyaccesshub uses two coins. Rooms are priced in one of them, and a room only accepts the coin it is priced in.
- Goldies - the main coin used across most rooms
- Funnies - used for the rooms priced in it, including free practice rooms
Where your balance lives
Your wallet shows both balances. Every entry fee, prize and adjustment appears in your transaction history with a date and a reason, so a balance is always explainable.
Entry fees
Joining a paid room deducts the entry fee straight away. Entries form the prize pool for that round, minus a fixed platform fee, and the winner takes the rest.
Practice rooms
Practice rooms cost nothing and pay nothing. Your balance does not move.
Questions about a balance
If a figure looks wrong, send the date and the room to support@joyaccesshub.com and we will check the record.